Account Deletion

Leave no log behind.

You can start permanent account deletion directly inside Shatlas without contacting support.

Delete from the app

Three stops to departure.

Open Passport

In Shatlas, select the Passport tab and open Account & Security.

Choose Delete My Account

Review the warning and select Delete Permanently. This action cannot be undone.

Confirm completion

Shatlas signs you out when the active account deletion finishes. If an error appears, keep the app installed and contact support.

Can’t sign in? Email support@myshatlas.com from the address connected to your account. We will verify ownership before processing a manual request.